news headlines: 20th JUNE 2008

Can your call centre handle a disaster?
Creating business continuity plans for call centres. By Jeff Weil.
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•Date: 20th June 2008• Region: UK/World •Type: Article •Topic: Telecoms continuity
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Hanging on the telephone: some practical considerations for crisis communications
Patrick Roberts discusses the issue of call handling in a crisis situation.
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•Date: 20th June 2008• Region: UK/World •Type: Article •Topic: Telecoms continuity
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New standard will help with information security risk management
ISO/IEC 27005:2008 ‘Information technology – Security techniques – Information security risk management’.
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•Date: 20th June 2008• Region: World •Type: Article •Topic: ISM
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FEMA to pilot Citizen Corps National Emergency Technology Guard (NET Guard) program
NET Guard teams will be comprised of volunteers with information technology and communications expertise to assist States and localities in responding to and recovering from incidents that cause significant damage or destruction to IT and communications infrastructure.
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•Date: 20th June 2008• Region: US •Type: Article •Topic: IT continuity
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Developing economies using ‘risk’ to increase competitive advantage
Developing economies have overtaken developed markets when it comes to capitalising on the benefits of risk management, according to a new study from BT Global Services.
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•Date: 20th June 2008• Region: World •Type: Article •Topic: Operational risk
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Midwest floods: disaster recovery resources and news
UPDATED Activities related to flooding in the US Midwest are starting to move from the emergency response phase into the disaster recovery phase. This update page provides helpful information and links.
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•Date: 20th June 2008• Region:US •Type: Article •Topic: DR general
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Business continuity briefs
Today's issue includes:
• UK government to invest in flood information website
• NetVault: Backup wins best backup product at Storage Magazine Awards
• Major disaster declared for West Virginia
• New business continuity & disaster recovery consulting firm opens in Birmingham, AL
• Current environmental stories with business continuity implications:
   - FEMA daily SITREP
   - World weather impacts
Read Business continuity briefs