business continuity:
BASIC RESOURCES

In this section you can find an overview of all the basic business continuity resources added to this website recently.

Updating the plan update
Tim Janes provides some thoughts on how to improve this process.
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•Type: Article •Region: Australia/World •Level: Basic
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Terrorism foreseeability: no longer a crystal ball
Companies should take a fresh look at terrorism risk assessment, says Andrew Dailey.
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•Type: Article •Region: US/World •Level: Basic
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A business continuity management primer
Helmut Mair offers advice to those faced with developing their first business continuity plan.
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•Type: Article •Region: Australia/World •Level: Basic
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A case study in supply chain vulnerabilities
Patrick Roberts highlights lessons from Huntingdon Life Sciences.
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•Type: Article •Region: UK/Worldwide •Level: Basic
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Overcoming preparedness fatigue
In the absence of an event or other external mandate, how do you keep management engaged and willing to continuously invest in organizational preparedness?
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•Type: Article •Region: US/Worldwide •Level: Basic
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Business discontinuity – five common mistakes and how to avoid them
Brian Davey provide some hints and tips on how to avoid five false assumptions organisations can make when implementing their business continuity management programme.
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•Type: Article •Region: UK/Worldwide •Level: Basic
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Business continuity’s role in supply chain resilience
How to effectively manage supply chain risks. By Charlie Maclean-Bristol.
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•Type: Article •Region: UK/Worldwide •Level: Basic
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Business continuity and brand protection
Jim Burtles argues that the primary purpose of business continuity is in the protection which it provides for the brand.
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•Type: Article •Region: UK/World •Level: Advanced
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Making the most of the BIA
Is the return on your BIA investment offset by the value of the results? James Mitchell looks at how to make sure it is.
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•Type: Article •Region: World •Level: Basic
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How to build the perfect business continuity management soufflé...
Chris Bakowski offers a recipe for business continuity success.
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•Type: Article • Region: Australia/World •Level: Basic
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Auditing contingency plans
What you do with the contingency plan is as important as the plan itself. By Ken Koch.
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•Type: Article •Region: US/World •Level: Basic
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Business continuity planning for REAL people
By Sean Doherty, BCM advisor, RBC Royal Bank IT department.
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•Type: Article •Region: Worldwide •Level: Basic
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Personnel insurances related to business continuity planning
John Sloan continues his series of articles looking at insurance policies which can support business continuity.
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•Date: 16th October 2007• Region: Australia/World •Type: Article •Topic: BC general
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Property insurance as it relates to business continuity planning
The first article in a series, by John Sloan.
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•Type: Article •Region: NZ/World •Level: Basic
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The bonding between bandwidth, backup and continuity
Organisations today are facing a growing problem when backing up data from remote sites. Mark Lewis explains how wide-area data services technology can help.
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•Type: Article •Region: UK/World •Level: Basic
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Designing a business continuity training program to maximize value and minimize cost
Susan Yardis provides some thoughts on the above subject and a useful list of ideas.
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•Type: Article •Region: US/Worldwide •Level: Basic
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Is not having a business continuity plan ever an acceptable risk?
Many enterprises, particularly SMEs (SMBs) do not have a business continuity plan. This paper attempts to quantify the risk that these enterprises are taking, and asks if is this an acceptable risk to take.
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•Type: Article •Region: UK/World •Level: Basic
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Lessons from the frontline
Dr. Barbara Hillenbrand had her business continuity skills put to the test in the most extreme way; the plans she worked on were invoked during the 9/11 attack on the World Trade Center. In this article Barbara shares her thinking on how to develop a good business continuity plan.
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•Type: Article •Region: US/World •Level: Basic
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Some considerations for choosing a consultant
Need consultancy help for your business continuity or crisis management program? Joseph Desplaines provides some advice…
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•Type: Article •Region: Worldwide •Level: Basic
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Evacuation and shelter planning
A system approach to evacuation and shelter planning is needed to ensure that staff safety and corporate reputation are protected in the face of today’s threats. By Paul Moor.
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•Type: Article •Region: World •Level: Basic
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Evacuate or shelter-in-place?
When to go, when to stay… John Glenn provides some pointers.
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•Type: Article •Region: World •Level: Basic
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Assessing your legal vulnerabilities
Businesses face legal risks related to disruptions and disasters: how can these be addressed? By Jay N. Rosenblatt, a business lawyer at the law firm Simpson Wigle LLP.
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•Type: Article •Region: Canada / World •Level: Basic
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Creating shareholder value through business continuity management
Patrick Roberts believes that using scare tactics to promote BC is counter-productive and that focusing on 'risk and return' is a better approach.
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•Type: Article •Region: UK/Worldwide •Level: Basic
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Ten things that indicate top management support for business continuity
A checklist to consider if a proposed business continuity management project would be a success based on the support offered by top management. By Sandesh Sheth.
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•Type: Article •Region: US/Worldwide •Level: Basic
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Out in the cold?
Is business continuity becoming too complex for its own good? Dennis Thomas suggests this might be the case.
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•Type: Article •Region: UK •Level: Basic
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BCM: think culture, not quick fix!
Business continuity is NOT JUST a project...it’s an ongoing state of mind.
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•Type: Article •Region: Worldwide •Level: Basic
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Scenario planning vs resource planning: old school vs new school?
Scenario planning does NOT have a role to play in business continuity plan development emphasises Saul Midler.
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•Type: Article •Region: Worldwide •Level: Basic
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Critical infrastructure protection is all about operational resilience and continuity
Dr. Jim Kennedy calls for a greater focus on service continuity controls in critical infrastructure protection programs.
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•Type: Article •Region: US •Level: Basic
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Don't overlook records management when developing business continuity plans
Paper records are frequently neglected in business continuity plans…
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•Type: Article •Region: UK/Worldwide •Level: Basic
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Why information security and business continuity management must dovetail
By Brian Davey, senior consultant, Teed Business Continuity.
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•Type: Article •Region: UK/Worldwide •Level: Basic
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Virtualization and business continuity
Paul Thomalla looks at some of the business continuity considerations when implementing a virtualized computing environment.
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•Type: Article •Region: Worldwide •Level: Basic
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Corporate crime – the need for prevention and cure
The BC impacts of internal crime can range from short term effects due to the theft of important equipment to huge reputational and financial crises. Kerry Furber explores the subject.
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•Type: Article •Region: UK/Worldwide •Level: Basic
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How to choose a business continuity consultant
On 8th September 2006 we launched our business continuity Wiki, to enable the development of collaborative documents. The first article is now complete and provides advice on how to decide whether an external business continuity consultant would be a useful resource to aid your company’s BCM program and, if so, how to go about choosing one.
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•Type: Article •Region: World •Level: Basic
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Understanding personalities is key to effective business continuity planning
When making BCPs it is vital to understand the culture of the organization and the personalities of ‘the players’, says John Glenn.
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•Type: Article •Region: US/ World •Level: Basic
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Business continuity & risk management: making sure that today’s business continues tomorrow
Download a PDF copy of a supplement about business continuity which was distributed with the Times newspaper recently.
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•Type: Article •Region: UK/World •Level: Basic
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Why invest in business continuity?
In an article aimed at those just starting to explore the subject, Mel Gosling explains why business continuity is worth the effort and the expense.
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•Type: Article •Region: UK/World •Level: Basic
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Developing business continuity management within a local authority
Andy Pepper, senior emergency management officer, explains how Cardiff Council has set about developing BC plans to meet the requirements of the Civil Contingencies Act 2004.
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•Type: Article •Region: Worldwide •Level: Basic
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The key importance of understanding Recovery Point Objectives
Garry Poole explains why RPOs are a vital tool for persuading senior management to invest in a business continuity programme.
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•Type: Article •Region: Worldwide •Level: Basic
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When the writing’s on the wall…
How can you tell when a business continuity plan is doomed before it is even written? John Glenn highlights a couple of tell-tale signs.
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•Type: Article •Region: US/World •Level: Basic
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Business continuity and disaster recovery in customer services
An aide-mémoire for when planning contact center / call centre continuity.
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•Type: Article •Region: US/World •Level: Basic
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Securing the mail stream
Almost five years on, the anthrax attacks of 2001 remain a concern. What protective measures should businesses and governments be taking?
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•Type: Article •Region: Worldwide •Level: Basic
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Disaster planning guidelines for gulf coast businesses
A useful checklist style guide has been made available by Capital One Financial Corporation.
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•Type: Article •Region: US •Level: Basic
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Business continuity plan development
Don’t use ‘scenario-based’ planning and don’t let the IT-tail wag the business continuity dog, says Chris Bakowski.
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•Type: Article •Region: Worldwide •Level: Basic
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Business continuity program management – a critical and often overlooked aspect
Once a BCM program is established there are a number of activities that protect the investment and sustain the program in line with the needs of the organization. Mark Prentice explains.
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•Type: Article •Region: Worldwide •Level: Basic
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Tune-up your business continuity plan
Sean Doherty lists ten things you can do to improve your business continuity plan performance.
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•Type: Article •Region: Worldwide •Level: Basic
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Observations of an industry newbie
In his first year as a BC professional David Farr noticed various things that he believes everyone in the business continuity field should keep in mind.
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•Type: Article •Region: Worldwide •Level: Basic
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Emerging threats: climate change
A year ago, Continuity Central published an article which asked 'Is climate change a business continuity issue?' 12 months on, we revisit the issue and explore how our knowledge of climate change as a business continuity threat has moved on.
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•Type: Article •Region: World •Level: Basic
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Alternate communications during times of disaster
Dr. Jim Kennedy presents some alternatives to enable informed decisions to be made about backup communications.
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•Type: Article •Region: US/World •Level: Basic
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Pulling the plug on telecoms business continuity
Feeling confident that your business continuity plan covers everything? Then pull the plug on your telephone system and see what happens, says Graham Chick, chief executive, GemaTech.
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•Type: Article •Region: UK/World •Level: Basic
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FluPlanner: pandemic modelling software available for download
Crisis Solutions has made an Excel-based pandemic impact planning tool available for free download from the Continuity Central website.
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•Type: Article •Region: UK/World •Level: Basic
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Business continuity management : the nine deadly sins
Mike Thompson highlights areas that he believes bedevil many BC plans.
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•Type: Article •Region: Australia/Worldwide •Level: Basic
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Business continuity and disaster recovery outsourcing issues
Lawrence Robert looks at the implications of outsourcing in general for BC managers and asks ‘Can business continuity be outsourced?’
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•Type: Article •Region: US / World •Level: Basic
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Testing your contingency plans, successfully
What are the ingredients of a successful test? Allen Johnson discusses the issues involved and begins with cases drawn from real life of how to get it wrong…
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•Type: Article •Region: UK/World •Level: Basic
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Beware of stereotypes…
When developing an effective plan, input is needed from just about everyone. Be careful not to miss important contributions through stereotyping people.
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•Type: Article •Region: USWorld •Level: Basic
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Disaster Recovery Site Selection Matrix
Rumma Zahra, BCP Coordinator, has provided Continuity Central readers with the opportunity to review and use an Excel-based spreadsheet utilised by the State Bank of Pakistan for initiating an enterprise wide disaster recovery project.
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•Type: Article •Region: Asia / World •Level: Basic
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Civil Contingencies Act deadline looming for UK local authorities
From 15th May 2006 local authorities have a duty to provide business continuity advice to organisations in their area.
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•Type: Article •Region: UK •Level: Basic
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Are local authorities ready to promote BCM to their communities?
Asks John Sharp, Policy and Development Director, Continuity Forum.
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•Type: Article •Region: UK •Level: Basic
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Making the most of Business Continuity Awareness Week
13th – 19th March is this year’s UK and Europe Business Continuity Awareness Week; make the most of it say Chris Vale and Sarah Morgan.
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•Type: Article •Region: UK/W.Europe •Level: Basic
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Pandemic planning and preparation in the Caribbean
Julia Plumley provides advice for Caribbean businesses on how to prepare for the threat of an influenza pandemic.
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•Date: 3rd March 2006 • Region: Caribbean• Type: Article •Topic: BC general
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Separating fear from risk…
Is there a temptation to make business continuity decisions based on the fear of a threat, rather than the real risk involved? David Honour comments.
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•Type: Article •Region: World •Level: Basic
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It could happen tomorrow…
Not got past the stage of thinking about developing a business continuity plan? Robert Hester offers some advice for SMBs…
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•Type: Article •Region: US/World •Level: Basic
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Business continuity lessons from Buncefield: SDPL
A new report into the Buncefield disaster and the lessons that can be learned from it has been published by business continuity consultancy, the SDPL Partnership.
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•Type: Article •Region: UK •Level: Basic
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No more excuses…
It’s time to punish directors who fail to take business continuity seriously, says Graeme Howe.
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•Type: Article •Region: UK •Level: Basic
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Emerging threats 2006: drought
Part one of a regular series of articles to be published over the next few weeks exploring threats which are likely to be an increasing issue during 2006.
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•Type: Article •Region: Various •Level: Basic
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The five stages of pandemic response planning
Charlie Straker provides a practical checklist to help business continuity managers develop pandemic response plans.
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•Date: 16th Dec 2005 • Region: UK/World • Type: Article •Topic: BC general
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Business continuity lessons from Buncefield
48 hours after a huge explosion at a UK fuel depot, firefighters were still trying to extinguish the fire. Various BC lessons can be gleaned from the incident.
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•Type: Article •Region: UK/Worldwide •Level: Basic
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Teleworking - business continuity opportunities and threats
IDC predicts that there will be 200 million more mobile workers worldwide by 2009 - bringing significant challenges as well as benefits to business continuity managers. David Honour looks at some of the issues that need to be considered.
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•Type: Article •Region: Worldwide •Level: Basic
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Flexible working: time to take the next step?
Flexible working will be essential if organisations are to continue to operate effectively during a pandemic. So why not leverage the business continuity investment to drive down overheads, improve the working environment and adopt flexible working as standard business practice?
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•Type: Article •Region: UKWorldwide •Level: Basic
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The impact of pandemic flu on business continuity planning
Pandemic influenza appears to have dropped off the news agenda in the last couple of weeks, but the threat hasn’t gone away. Dr. Jim Kennedy continues our series of articles looking at pandemic planning and warns against complacency.
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•Date: 2nd Dec 2005 •Region: US •Type: Article •Topic: BC general
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Creating effective business continuity plans
Barry Varley, CEO of independent testing consultancy Acutest, highlights the two main problems that lead to business continuity plans failing.
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•Type: Article •Region: UK/Worldwide •Level: Basic
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One year on from Hurricane Ivan: what lessons have been learnt?
Torrin Stafford, a Cayman Islands based Deloitte consultant, gives his retrospective on the events of September 2004 and the subsequent challenges for business continuity.
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•Type: Article •Region: Caribbean•Level: Basic
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Business continuity: helping firms stand out from the crowd
Using the example of the legal industry, Peter Joyce explains how business continuity can help differentiate companies in crowded sectors.
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•Type: Article •Region: UK/World •Level: Basic
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Selling business continuity to finance directors
Nick Sutton discusses how business continuity professionals can gain more budget allocation for their departments.
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•Type: Article •Region: World •Level: Basic
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Hurricane Katrina: initial impacts on business continuity thinking
What issues does the impact of Katrina raise for the business continuity profession? David Honour reports.
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•Type: Article •Region: US/World •Level: Basic
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Six Sigma and business continuity
Jack Freson, Certified Black Belt in Six Sigma, explains how the methodology can be helpful in business continuity management.
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•Type: Article •Region: US •Level: Basic
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Power protection checklist
American Power Conversion provides ten power protection points to consider during business continuity plan development.
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•Type: Article •Region: Worldwide •Level: Basic
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‘Secure in the Knowledge’
London First and the Met Police publish new business protection guidance.
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•Type: Article •Region: UK •Level: Basic
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Business continuity rule #1
Being able to communicate in all circumstances is the first rule of business continuity, says Mike Bemis.
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•Type: Article •Region: World •Level: Basic
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How to determine what are mission critical organisational activities
Garry Poole explains the concept of ‘Activity Analysis’.
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•Type: Article •Region: World •Level: Basic
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Complacency – the biggest business continuity threat to SMEs
Many smaller companies mistakenly view business continuity management as only relevant to large enterprises. Brooks Wallace attacks such thinking.
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•Type: Article •Region: UK •Level: Basic
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Business continuity for small businesses
Dr. Robert F. Hester offers some thoughts and inspiration for small businesses attempting to develop business continuity plans.
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•Type: Article •Region: US/Worldwide •Level: Basic
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Boring, boring business continuity…
Pareto’s Principle and business continuity management. A comment by David Honour.
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•Type: Article •Region: Worldwide •Level: Basic
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The testing conundrum…
A consistent result of business continuity research is a general lack of commitment to testing and exercising plans. Why is this the case? David Honour explores.
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•Type: Article •Region: Worldwide •Level: Basic
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The intrinsic benefits of business continuity management
Understanding the full benefits of a business continuity management programme is key to obtaining board-level support, appropriate funding and to ‘selling’ the concept to stakeholders.
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•Type: Article •Region: World •Level: Basic
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Protecting the bottom line
Dr Bob Hester explains why small businesses need business continuity plans.
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•Type: Article •Region: US •Level: Basic
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Online Business Continuity Planning Starter Kit launched
Florida’s Division of Emergency Management has developed ‘Starting Point’, a tool to help local businesses commence the business continuity planning process.
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•Type: Article •Region: US •Level: Basic
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Grenada situation provides wide-area disaster recovery lessons
Earlier this week the United Nations highlighted the continued disaster recovery struggle taking place in Grenada following last year’s Hurricane Ivan. David Honour highlights the lessons that the business continuity profession can learn from the situation in the Caribbean island.
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•Type: Article •Region: World •Level: Basic
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Business Roundtable publishes business protection guidance
Two new documents explore best practice in business security, crisis management and business continuity.
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•Type: Article •Region: US/World •Level: Basic
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IBHS business continuity guide for small businesses
The US Institute for Business & Home Safety has created ‘Open for Business’, a comprehensive toolkit in booklet and CD formats.
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•Type: Article •Region: US/World •Level: Basic
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Continuity of operations planning : survival for government
What is COOP? How do you start a COOP program? Dr. Jim Kennedy provides an overview.
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•Type: Article •Region: US/World •Level: Basic
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It never rains in Southern California…
A short thought provoking piece by Mike Bemis.
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•Type: Article •Region: US/World •Level: Basic
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Factors to be considered when selecting a business continuity planner and partner
Provides practical advice and checklists.
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•Type: Article •Region: World •Level: Basic
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Is climate change a business continuity issue?
Whatever the cause, most scientists agree that climate change is taking place. David Honour asks what the implications are for business continuity managers.
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•Type: Article •Region: World •Level: Basic
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Unravelling business continuity terminology
Confusion over terminology can lead to miscommunication of business continuity principles, potentially undermining even the most carefully constructed BC programme. Andrew McCrackan reports.
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•Type: Article •Region: UK/World •Level: Basic
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‘Preparedness - basics of business continuity management’
Swiss Re has published a very useful and comprehensive guide to business continuity management.
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•Type: Link •Region: World •Level: Basic
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Mastering exercise development
What are the keys to a successful business continuity exercise? Jim Burtles explains.
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•Type: Article •Region: Worldwide •Level: Basic
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Planning for people
Peter Barnes, FBCI, argues that too few business continuity plans consider the ‘human variables’ and offers some guidance as to the issues to be addressed.
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•Type: Article •Region: Worldwide •Level: Basic
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Practice makes almost perfect
The exercising of a business continuity plan is what separates successful recovery from disastrous failure. Dr. Jim Kennedy, MRP, MBCI explores the subject.
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•Type: Article •Region: Worldwide •Level: Basic
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Business insurance – what you may not have thought about…
Insurance has great relevance in a business continuity context but is an area which is often greatly misunderstood. Ron Miller highlights aspects which all BC managers should be aware of, but often aren’t.
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•Type: Article •Region: World •Level: Basic
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Primary site selection strategies…
One of the keys to successful business continuity is choosing the right business location. Ed Reagan explains what main factors should be considered.
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•Type: Article •Region: North America / World •Level: Basic
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The perils of scenario-based planning
Linda Pahkim points out the weaknesses of relying too heavily on scenarios when developing a BCP.
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•Type: Article •Region: UK/World •Level: Basic
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Flood preparation guide for businesses available from UK Environment Agency
A new guide has been published to help UK businesses handle flood related business continuity issue. Go there
•Type: Link •Region: UK •Level: Basic
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The ‘art’ of business continuity – BC recruiting
Hiring business continuity managers can be a tricky business. As with any recruiting exercise, there is much at stake and many factors to consider...
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•Type: Article •Region: Worldwide •Level: Basic
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Successful business continuity programs: be strategic from the start
A business continuity program should start with a well presented business case and a clear roadmap. Mark Carey explains.
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•Type: Article •Region: World •Level: Basic
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BCM document quality control
Ray Liepa details what’s required for quality control of business continuity management documents.
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•Type: Article •Region: Worldwide •Level: Basic
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Business continuity for beginners
An overview of the business continuity management process for those new to the subject.
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•Type: Article •Region: UK/Worldwide •Level: Basic
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The unexpected benefits of good business continuity
Few realise that the benefits of a BC management programme extend far beyond the ability to recover from unpleasant events.
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•Type: Article •Region: Worldwide •Level: Basic
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How effective is mobile telephony in a crisis?
Many organisations rely on mobiles for day to day operations. However, when an organisation suffers a crisis, can they be relied upon?
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•Type: Article •Region: UK •Level: Basic
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PAS 56 – defining a standard
Phil Carter discusses the strengths and weaknesses of PAS 56.
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•Type: Article •Region: UK •Level: Basic
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Business continuity on a limited budget: part two
Andrew McCrackan continues our article series by highlighting the ethical dilemma faced by planners when budgets are not enough to mitigate all critical risks.
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•Type: Article •Region: Worldwide •Level: Basic
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Business continuity aspects of the Civil Contingencies Bill
What will the Civil Contingencies Bill mean for business continuity practitioners? David Honour explores.
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•Type: Article •Region:UK •Level: Basic
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The ‘tick-a-box’ approach to business continuity
Is much BCM activity focussed on simply satisfying audit requirements rather than on a real commitment to addressing threats?
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•Type: Article •Region: Worldwide •Level: Basic
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Business continuity on a limited budget
David Honour asks whether the priority should be given to crisis management or plan development when funds are limited.
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•Type: Article •Region: Worldwide •Level: Basic
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Comment: How to avert disaster in the midst of a crisis
Mike Osborne looks at the issue of recovery centre syndication levels.
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•Type: Article •Region: UK •Level: Basic
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Accounting for staff following an evacuation
A risk assessment of methodologies, by Alan Lloyd.
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•Type: Article •Region: World •Level: Basic
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Telecommunications services – risk and vulnerability indicators
Mike Mikkelsen provides a telecoms continuity checklist based on the lessons learned from the March 2004 Manchester telecoms outage.
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•Type: Article •Region: UK/Worldwide •Level: Basic
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Business continuity and medium size enterprises
Once upon a time, high tech disaster recovery and business continuity solutions were the preserve of multinationals with buckets of cash. No longer, says Richard Boud…
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•Type: Article •Region: UK/Worldwide •Level: Basic
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Business continuity planning - how long should it take?
About three months and never more than six, says Mel Gosling.
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•Type: Article •Region: UK/Worldwide •Level: Basic
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It's time to stop the excuses
Len Biegel looks and some of the excuses companies give for not developing business continuity plans and answers these objections. 
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•Type: Article •Region: N.America •Level: Basic
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Where do I start in business continuity?
Taking the first few steps towards a business continuity management approach can seem a very daunting task. Ian Dunlop provides some