The BCI issues its Emergency Communications Report 2016
- Published: Wednesday, 14 December 2016 10:25
The Business Continuity Institute’s latest Emergency Communication Report provides the results of a global survey into organizational emergency communications plans and practices.
The survey, supported by Everbridge, found that most organizations (84 percent) do have some form of emergency communications plan in place.
Further findings from the report include:
- One third of organizations (32 percent) report that employees travel to ‘high risk’ countries;
- The top reasons for triggering emergency communications are: unplanned IT and telecommunications outages (42 percent), power outages (40 percent), adverse weather (39 percent), facilities management incidents (23 percent), cyber security incidents (22 percent), and natural disasters (22 percent);
- The top processes used for emergency communications are: internal emails (79 percent), text messaging (70 percent), manual call trees (56 percent), emergency communication software (50 percent), and website announcements (46 percent);
- More than half of organizations (55 percent) use three or more emergency communications processes;
- Around 3 out of 10 organizations (29 percent) do not have training and education programmes;
- Around 7 out of 10 organizations (69 percent) stated that their emergency communications plan had been activated during the last year, other than during an exercise;
- A tenth of organizations (10 percent) take more than 60 minutes to activate their emergency communications plan;
- More than 6 out of 10 organizations (62 percent) are not confident about their preparedness for a location-specific security incident (e.g. workplace violence, act of terrorism);
- More than a tenth of organizations (11 percent) do not feel they have top management support when it comes to developing emergency communications plans.
Read the report (registration required).