The latest business continuity news from around the world

The BCI issues its annual Supply Chain Resilience Report

The Business Continuity Institute’s latest Supply Chain Resilience Report shows that there was a decrease in the percentage of organizations that experienced at least one disruption (70 percent in 2016 from 74 percent in 2015); however, the number of organizations experiencing more than ten disruptions during the year increased from 7 percent to 22 percent.

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Crisis communications lessons from the Tesco Bank incident response

Getting customer engagement and service right when things go wrong are absolutely essential when it comes to rebuilding trust. This is according to Aspect Software, which has warned that the fall-out from the recent breach at Tesco Bank could be long lasting if the retailer fails to communicate effectively with its customer base.

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Attitudes to workplace recovery: survey results

The Business Continuity Institute has published the results of a global survey into workplace recovery use. The survey found that 88 percent of business continuity professionals said that their organization still uses workplace recovery as a strategy.

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C-Level and IT pros disagree on organizations’ ability to recover from a disaster: Evolve IP survey

When it comes to assessing an organization’s ability to recover from a disaster, a significant disconnect exists between C-Level executives and IT professionals. While nearly 7 in 10 CEOs, CFOs or COOs feel their organization is very prepared to recover from a disaster, less than half of IT pros (44.5 percent) are as confident

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