The latest business continuity news from around the world

Attitudes to workplace recovery: survey results

The Business Continuity Institute has published the results of a global survey into workplace recovery use. The survey found that 88 percent of business continuity professionals said that their organization still uses workplace recovery as a strategy.

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Survey looks into business continuity plan efficacy during major incidents

Alarm and Vericlaim have published the results of the ‘Major loss survey 2016’ which was established following an Alarm roundtable event on major losses, in which a recurring theme was that business continuity plans do not always provide user-friendly practical assistance to those dealing with the immediate aftermath of a major incident.

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Crisis communications lessons from the Tesco Bank incident response

Getting customer engagement and service right when things go wrong are absolutely essential when it comes to rebuilding trust. This is according to Aspect Software, which has warned that the fall-out from the recent breach at Tesco Bank could be long lasting if the retailer fails to communicate effectively with its customer base.

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