Microsoft Office 365 a weak area for UK public sector business continuity
- Published: Tuesday, 21 February 2017 09:37
While most UK councils and government departments have stringent backup procedures in place, the majority (96 percent) have no method or procedure to backup their Microsoft Office 365 Deployment, according to a recent Freedom of Information request from UK Backup.
Freedom of Information requests were sent to all of the listed public sector users of Microsoft Office 365; with a high proportion of responses.
Managing director of UK Backup, James Chillman, says:
“Councils and government departments are ultimately responsible for protecting their data, regardless of where that data resides. While SaaS Email providers such as Google Apps and Microsoft Office 365, generally do a good job of backing up your data; their backups are for their benefit, not yours. If you need to recover deleted data, for example, purged email from several months or years ago to be used as legal evidence – you might find that your provider is unable or unwilling to help.”
“What was even more worrying was the number of users who believe that the responsibility lies with Microsoft to maintain backups. What happens when you delete an email? You have 14 or 30 days to recover it from the trash can, and afterwards, it’s gone forever, not even Microsoft’s backups can help in this situation.”
With ransomware attacks becoming more and more common it is vital for organizations to ensure that all data is treated the same and backed up regardless of whether it is on-premise or in the cloud.