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Power disruption is fastest growing downtime threat to UK organisations

Get free weekly news by e-mailSunGard Availability Services has revealed the major causes of business disruption in 2006, according to its invocation statistics.

Power related disruptions - the fastest growing category - increased by over 350 percent between 2005 and 2006, accounting for over a quarter (26 percent) of customer disaster declarations (invocations), up from 7 percent in 2005.

Hardware failure remains the leading cause of business disruption, covering half (48 percent in 2006 compared to 49 percent in 2005) of SunGard’s customer invocations. Flooding and infrastructure-related invocations such as air conditioning faults and uninterrupted power supply (UPS) loss were the third largest cause of business disruption, representing 5 percent of invocations each in 2006.

Keith Tilley, managing director UK and senior vice-president Europe, SunGard Availability Services, said, “These figures contain no surprises, yet no matter how trivial the cause, an outage can have potentially serious consequences for the business - particularly if the system in question is supporting a customer-facing website or a contact centre. It is critical that organisations consider the impact of any potential incident, so the most important information remains available - come what may. With IT equipment drawing more power than ever, it is imperative that businesses plan around possible interruptions to their power supply.”

SunGard’s most unusual invocations:
- Unexploded bombs from World War II were discovered in a nearby building site causing evacuations;
- Cleaner unplugged the main server to use the vacuum cleaner;
- Sewage blockage rendered toilets inoperable forcing employees to move to a SunGard Availability Services facility;
- Local youths set fire to a wheelie bin denying access for employees;
- Theft of PCs and servers from customer site.

www.sungard.co.uk

Date: 2nd May 2007 • Region: UK Type: Article •Topic: BC statistics
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