| Hardware failure remains highest cause of UK business continuity invocations
Hardware failures accounted for 35 percent of invocations in 2007, down from 45 percent in 2006. The second most common cause of customer invocation was once again power-related disruptions, which were responsible for 22 percent of the total (down from 31 percent in 2006). Overall, the total number of invocations in 2007 was marginally less than in 2006. The most notable trend within this year's results was the significant rise in the number of invocations caused by flooding and denial of access situations, explained by the widespread summer floods across the UK which severely affected several regions. 'Denial of access' related invocations increased three-fold in 2007 compared to the previous year, accounting for seven percent of the total number of customer invocations. A further five percent of invocations were due to data corruption. Keith Tilley, executive vice president for UK and Europe, SunGard Availability Services, said: “Hardware failure can be potentially devastating in terms of business impact, but is relatively straightforward to plan around. The fact that it remains the number one reason for invocation indicates that our message - information availability should be considered at the highest levels of the organisation - has not yet got through. Protecting an organisation’s most critical information is an important duty of directors." Mr. Tilley continued: "From SunGard's perspective, we were able to maintain our 100 percent invocation success rate despite the heavy flooding and power failures that occurred across many parts of the UK’s business areas. This shows our customers that we can continue to function under the most testing of circumstances.”
•Date: 2nd April 2008• Region: UK •Type: Article •Topic: BC statistics
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