Dell has announced the completion of its $155 million acquisition of MessageOne, Inc., the provider of enterprise-class e-mail business continuity, compliance, archiving and disaster recovery services.

The acquisition is a part of the company's strategy to use software-as-a-service (SaaS) applications and remote management tools to deliver configure-to-order IT infrastructure services to commercial customers over the Internet.

With its acquisition of SilverBack Technologies, Inc., Everdream Corp., ASAP Software Express, Inc. and now MessageOne, Dell is building an integrated service delivery platform of SaaS applications that will enable it to remotely monitor, maintain, troubleshoot and address the majority of routine IT infrastructure issues that challenge businesses of all sizes.

Dell anticipates that services such as patch management, anti-virus, online backup and recovery, asset tracking, software license management and e-mail continuity delivered and managed over the Internet will reduce the cost of infrastructure management and release budget for the IT driven innovation that grows business.

"Companies currently spend 70 percent of their IT budgets maintaining their current infrastructures and dealing with routine issues," said Steve Schuckenbrock, president, Dell Global Services. "We are building a services supply chain that integrates the world's leading SaaS-based technologies to simplify the purchase, delivery and management of IT infrastructure services for companies and improve its price/performance."

MessageOne is an important addition to Dell's services portfolio. The company's services eliminate the downtime and complexity associated with managing, archiving, e-discovery and the long-term storage of e-mail.

www.dell.com

•Date: 25th April 2008• Region: US/World •Type: Article •Topic: BC markets
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