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SunGard
Availability Services surveyed businesses across Europe to find
out how prepared they would be if disaster should strike and confirmed
that there are fundamental differences in attitudes to business
continuity across Europe.
The results showed that, as a whole, businesses
in the European Community are reasonably well prepared, with 80
percent of all respondents stating they had a business continuity
plan in place. However, when the results were analysed by country
noticeable differences became evident. While 96 percent of UK and
Swedish respondents said they had a plan in place, closely followed
by Germany (84 percent) and Italy (76 percent), France lagged behind
with less than half of French companies questioned (48 percent)
saying they had a business continuity plan.
Upping the stakes to the board
European boards appear to be taking business continuity more seriously.
84 percent of German respondents said that their board was now very
aware of the need for business continuity. France and Sweden come
second in the league when it comes to the board making business
continuity a priority (72 percent), closely followed by the UK (68
percent).
Overall, a third (31 percent) of respondents
across Europe said that a board member was now responsible for business
continuity. However, only four percent of French respondents said
that a board member had this responsibility, with the bulk of the
burden remaining with the IT or business continuity manager. The
results also show that Swedish boards take business continuity most
seriously as 68 percent of those questioned said that a board member
was now responsible, followed by Germany (48 percent) and the UK
(36 percent).
The top reason across all countries for the
board taking an interest in business continuity was the realisation
that they relied heavily on IT to remain in business. This was followed
by customers starting to ask for evidence of business continuity
programmes, which was compounded by increased industry regulation.
However, only France (12 percent), the UK (10 percent) and Italy
(6 percent) cited September 11th or the threat of terrorism as a
factor that made the board put business continuity on the priority
list.
Business fears
When asked what disaster they most feared, apart from the UK, all
respondents said 'hardware failure'. UK businesses seem to have
a deep-seated fear of fire, with 36 percent of respondents saying
that the company going up in flames was the thing that concerned
them most. The UK was also the only country that said terrorist
threat was something they feared (4 percent). Italy was also the
only country to list power failure as their second biggest fear
(28 percent), as the late September power cuts were probably still
fresh in the mind. However, power outage was the third choice of
all the other respondents.
If you were worried that your system may go
down due to hardware failure wouldn't you do your best to stop it?
Apparently not, as it appears that more than a quarter of respondents
across Europe (28 percent) don't have their biggest fear covered
by a business continuity plan. Once again the French still have
a lot of catching up to do with only 39 percent of them saying the
disaster they feared most was covered by a plan. Sweden again took
the lead with 96 percent having it covered, followed by the UK (92
percent) and Germany (89 percent).
"While the results show some disparity
in how we approach business continuity, it's good news for the industry
as a whole. This issue is becoming a priority for top management
in all countries as they realise that to maintain information availability
is a vital element to ensure business success," said Keith
Tilley, UK managing director, SunGard Availability Services.
"Taken at face value, the results show
some countries are further ahead in the game than others but this
may also be because of their understanding of the term 'business
continuity'. Looking at the statistics it would appear that Sweden
is most advanced in its approach, recognising business continuity
as a business-wide issue, whereas France and Italy seem to apply
the term more frequently to IT systems recovery than to business-wide
processes. It's interesting to see that Germany and the UK seem
to be sitting on the fence - seeing business continuity as a combination
of ensuring the continuance of business and the old disaster recovery
approach," Tilley concluded.
www.iamresponsible.net

•Date:
18th February 2004 •Region: UK/W.Europe •Type:
Article •Topic:
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