Provincial Business Continuity Management Officer
- Published: Tuesday, 19 November 2019 17:39
Location: Canada, Calgary, Alberta
Organization: Alberta Health Services
Requisition #: ALB00126985
Job Type: Regular Full Time
Salary: $28.20 to $48.45 per hour
Alberta Health Services (AHS) is proud to be recognized as a Top 100 Employers in Canada and Top Employer for Diversity. We are now accepting applicants for a rewarding career in the Business Continuity Management department. The role of the Provincial Business Continuity Management Officer (BCMO) will serve as a central point for Business Continuity Management (BCM) activities; including coordination, development, implementation, maintenance, and evaluation to further support BCM Policy and BCM Framework objectives, in alignment with BCM department objectives and AHS values, mission, vision, policies. The Provincial BCMO is recognized as knowledgeable and confident in the fields of BCM and Emergency Disaster planning, preparedness and response. Working both independently and in a team environment, the Provincial BCMO provides operational, leadership, mentorship and specialized BCM Subject Matter Expertise to internal stakeholders and external partners – ensuring goals and objectives of the BCM Policy and BCM Program are understood, supported and BCM planning activities follow a consistent approach. Applicants with knowledge/experience within clinical operations are welcomed to apply – this experience is desired and would add value when engaging with AHS departments and sites.
The role of the Provincial Business Continuity Management Officer (BCMO) will be to lead, facilitate and support Provincial and Corporate Support Service area departments, sites and Strategic Partners through BCM Engagement and Sustainment activities. Typical primary activities to include: Facilitation of presentations; development of project charters, implementation plans, and transitional plans; assessment/setting recovery resource requirements and objectives; collection and analysis of internal/external risks that can impact department/site business operations; assessment/recommendation/documentation of continuity, mitigation and recovery strategies/solutions and assistance with their implementation; development/implementation of Departmental Business Continuity Plans/Site Recovery Plans; development of training/test/exercise schedules; ongoing participation/development in training/testing/exercising of plans; development of test/exercise/incident reports and recommendations; ongoing continual improvement and maintenance support; ad hoc education, orientation and facilitation support to assigned areas. Other activities include: Completion of BCM department projects/ad hoc queries, as required; Feedback into the development/improvement of BCM System elements; Participation in committees, working groups and department-building exercises; Support to Emergency Operations Centre activations (virtually or locally) during disruptions (with possibility of work outside of regular business hours).
Completion or anticipated completion of BCM certification, ABCP or equivalent. An undergraduate degree (Business Administration, Health Administration, or equivalent). A minimum of 2 years’ experience in a BCM role, ideally in an organization of similar size. At least 1 year in a role focused on facilitating core BCM activities (e.g., Business Impact Analysis, Risk Analysis, Strategy Development – including Cost Benefit Analysis, and Plan Development). Experience in theory and facilitating BCM methodologies (as defined by the Business Continuity Institute, Disaster Recovery Institute Canada, and applicable standards, such as ISO 22301 – BCMS). Excellent knowledge and skills in Microsoft Office Suite (e.g., Word, Excel, Visio, Projects) and SharePoint. A wide range of knowledge of Business Continuity Management, awareness of current trends and practices in a fast-growing industry.
Additional Required Qualifications:
Required competencies of a Provincial BCMO position include: leadership; analytical; critical thinker; client focused; Excellent written, verbal and non-verbal communication skills; high degree of proficiency, confidence, influential: motivational, probing and influencing key stakeholders to achieve discipline requirements; creative (in and out of BCM process); problem solver: remaining solution oriented; relationship builder; process/detail oriented: dissecting complex elements of the organization (at a micro/macro scale), defining core inputs, activities and outputs; adaptable; ethical and respectful; organizational: must maintain situational awareness; positive attitude; team player; and, committed to excellence and ongoing learning.
Professional ISO 22301 – Provisional or Implementer certification or equivalent in good standing, Project Management experience, knowledge of incident management, knowledge in IT Disaster Recovery (IT/DR), and knowledge and experience of the health care system/clinical operations in a BCM-related role or equivalent.