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Global Security Business Continuity Senior Manager

Location: UK, various locations
Company: PwC

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution.

Job role

Governance and compliance:

  • Serves as the Global BCM Subject Matter Expert and provides support to the member firms and the development of their programmes, plans, and capabilities
  • Coordinates with Ethics & Compliance to maintain and develop the Network BCM Standards
  • Leads the annual BCM member firm assessment process governed by Ethics & Compliance; assesses each member firm and reports results to Global Security and Ethics Leaders
  • Manages non-compliance; reviews and approves continuous improvement and remediation plans for the member firms
  • Teams with Network Information Security and supports the Resiliency and Business Continuity Management domain in the Information Security Policy
  • Develops and executes a communication strategy to keep BCM community members across the network informed; conducts trainings, demonstrations, and presentations
  • Assists member firms with becoming and maintaining external BCM certifications
  • Identifies and manages annual objectives to advance the Global BCM Programme; coordinates risk strategies and controls with other Global Security disciplines and stakeholders
  • Coordinates BCM alignment with Global Security’s enterprise risk management strategies
  • Ensures the BCM and Travel Security Programmes have defined strategies with supporting annual objectives

Operations:

  • Defines, implements, and maintains a global business continuity management system; records activities with a continuous improvement methodology
  • Serves as the Global Security team’s incident response manager
  • Develops global incident management plans within the context of managing safety and operational risks; teams with other risk owners to share best practices and to accomplish internal alignment and coordination
  • Works closely with the UK SOC and GRA Team and coordinates responses to incidents meeting a threshold; serves as the central point of contact for global incidents for member firms
  • Provides direct support to member firms experiencing a crisis or disruptive event; assists in mobilising resources and talent
  • Owns and manages the global technologies, platforms, and suppliers that support business continuity management; onboards and trains member firms electing to use these technologies.  Interprets contract terms for member firms and manages SLAs and KPIs to ensure an acceptable and effective level of service.
  • Maintains BCM programme documentation; ensures its availability to member firms.  Coordinates with Global Security team members to keep website updated.
  • Facilitates network BCM community calls at least once a quarter; develops and delivers training sessions as needed
  • Keeps abreast of industry developments and considers them for the network of firms
  • May lead or participate in initiatives and projects in other security programmes to help drive improvements and advancements with Global Security services and capabilities
  • Coaches the Travel Security Manager

More details and apply

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Business continuity?

Business continuity can be defined as 'the processes, procedures, decisions and activities to ensure that an organization can continue to function through an operational interruption'. Read more about the basics of business continuity here.

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