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Location: Canada, various
Organization: Canadian Blood Services

Advertiser's text:

This person can successfully work from any of our site locations across Canada, with an expectation that some time will be spent in-office at our Ottawa Head Office, Brampton, Calgary, or Dartmouth sites.

Somewhere in Canada there’s a life you can save. 

Be part of a dynamic, collaborative, and caring organization committed to saving and improving the lives of Canadians. Thousands of Canadians depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

Join Canada’s Lifeline and make a meaningful difference every day.

About the role:

Canadian Blood Services is looking for a Regular Full-Time Specialist, Business Continuity to join our dynamic Enterprise Risk and Business Continuity Management team. The work of a Specialist, Business Continuity is integral to Canadian Blood Services’ role as Canada’s Lifeline.

In this role, you will be responsible for the planning, implementation, and ongoing enhancement of Canadian Blood Services’ Business Continuity Management (BCM) Program.

You will liaise with and coordinate the activities of internal and external stakeholders to ensure the resiliency, availability, integration, and currency of Business Continuity Plans. There may be instances when support to the Enterprise Risk Management Program may be necessary depending on operational requirements.

Key responsibilities include:

Assist in the planning, implementation, ongoing development and maintenance of Canadian Blood Services’ BCM Program:

  • Support the Business Continuity Management Committee (BCMC) in providing assurance to the organization on resiliency and preparedness
  • Maintain awareness of ISO 22301-2019 BCM Program standards and ensure Canadian Blood Services’ BCM practises and policies adhere to the ISO standard
  • Grow and communicate the importance of the BCM Program within Canadian Blood Services
  • Develop and maintain the Canadian Blood Services Incident Management structure
  • Conduct periodic testing of Incident Management structure as well as business continuity and recovery plans, assess the results of testing, and make recommendations to enhance the BCM Program and the individual business continuity and recovery plans
  • Lead the development and management of operational risk assessments to identify critical business processes, their associated dependencies and to address critical gaps

Develop project plans and lead initiatives to further development of the BCM Program within Canadian Blood Services:

  • Partner with Canadian Blood Services management to identify and prioritize projects or activities required in the continual development and enhancement of business continuity and/or recovery plans
  • Support Business Owners in the development and presentation of business cases and project plans for BCM Program-related activities or initiatives, and lead initiatives when necessary
  • Ensure that project plans support the BCM Program Framework and ensure integration

Provide subject matter expertise on response coordination during an incident:

  • Coordinate the management of business continuity and recovery activities when the incident management structure is activated
  • Provide expertise on response coordination during a national incident, including sharing of knowledge of the applicable business continuity plans and incident management structure, process, and tools
  • Act as an intermediary between LERTS, BCM Team and/or Incident Management Team, whether local or national incident
  • Ensure issues are properly escalated and addressed

Represent Canadian Blood Services externally to ensure integration of Canadian Blood Services plans with stakeholder plans:

  • Review external stakeholder BCM program plans to identify and assess impacts and dependencies on Canadian Blood Services and coordinate internally

Education, Training and Experience:

  • Post-secondary level education, preferably a university degree in a related field
  • A minimum of six years of relevant experience is required
  • In-depth comprehension of Supply Chain concepts and issues is preferred
  • Sound knowledge of project management principles
  • General management and leadership experience

Demonstrated Skills and Abilities:

  • Highly motivated and self-managed with the ability to balance multiple priorities and multiple customer needs
  • Ability to conceptualize, analyze, simplify, and communicate complex issues, processes and risks and make sound recommendations
  • Ability to analyze complex problems interpret business needs, and develop integrated, creative solutions
  • Strong interpersonal skills and ability to deal effectively in a team environment
  • Ability to work effectively with all levels of the organization, including senior management and external stakeholders
  • Advanced verbal and written communications skills in English
  • Knowledge of Information Systems planning and life cycle management
  • Knowledge of risk management concepts
  • Training and awareness skills


  • Competitive base salary range
  • 4 weeks of paid vacation
  • Annual Performance Award up to 6%
  • Comprehensive group health, dental and vision benefits
  • Defined Benefit Pension Plan
  • Employee discounts, wellness programs, and much more

Additional Information: Canadian Blood Services is a hybrid environment, with an expectation that some time will be spent in-office at our Ottawa Head Office, Brampton, Calgary, or Dartmouth sites.

Applications: Please submit all applications to directly.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

To protect the health and safety of its employees, all Canadian Blood Services’ employees are required to be fully vaccinated (COVID-19 vaccine doses as approved by Health Canada), subject to any medical or other human rights grounds. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.

If this role resonates with you, we encourage you to apply! This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.

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Business continuity?

Business continuity can be defined as 'the processes, procedures, decisions and activities to ensure that an organization can continue to function through an operational interruption'. Read more about the basics of business continuity here.

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