Corporate social responsibility in crisis management is more important than ever. Whether it’s looking after clients or taking the right steps to protect employees, organizations have a legal and moral duty to look after their people when a crisis happens. Dr Liz Royle explores this subject, explaining how organizations can prepare for and respond to a ‘Psychological Critical Incident’.
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Business continuity can be defined as 'the processes, procedures, decisions and activities to ensure that an organization can continue to function through an operational interruption'. Read more about the basics of business continuity here.
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