New guidance for airport business continuity management published

Published: Monday, 09 September 2019 13:32

Airports Council International (ACI) World has launched a new guidance handbook on business continuity management to help airport operators maintain the flow of passengers and goods in the event of an emergency or other disruption.

ACI’s ‘Airport Business Continuity Management Handbook’ provides best practices, and a summary of actions that airport operators can undertake to create a robust business continuity plan.

The handbook helps airport operators conduct risk assessments, develop and implement business continuity plans, address incident management including communication with airport stakeholders, cultivate an airport culture that values business continuity management planning, and provides several case studies and best practices.

“The potential for events to disrupt normal business operations at airports is relevant to all regions and underlines the need for robust business continuity management plans,” said ACI World Director General Angela Gittens. “This can never be an ‘off-the-shelf’ exercise, however, and plans and the approach to business continuity should be fully tailored to the circumstances of events and the individual airport.”

The Airport Business Continuity Management Handbook is available at a cost of US$500.00 for non-members of ACI World or US$250.00 for members.

More details.