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Business continuity management advice relating to the novel coronavirus (2019-nCoV) outbreak

In this resource page Continuity Central is collecting advice issued by business continuity consultancies around the world concerning actions that organizations can be taking in response to the 2019-nCoV outbreak.

ClearView Continuity

ClearView Continuity has issued the following advice for actions that can be taken now:

  •  Confirm and review your critical and non-critical processes and time sensitivities at each location, particularly those that are in high risk areas;
  •  Look at minimum staffing requirements to support these activities paying attention to not only those that need to be protected, but those that can be shut down or serviced at a minimum operating level;
  • Identify internal dependencies on other parts of the business in high risk areas, with particular focus on shared service operations and offshored teams that often provide support across the organization;
  • Review the strategies and locations that can be employed for continuity.  Using strategies on remote working, moving between offices, and business transfer capabilities (in and out of affected regions), develop opportunities for flexible pandemic strategies to isolate and protect what’s important and deal with concentration of risk in vulnerable locations;
  • Identify your critical suppliers and engage with them on supply chain risk giving consideration to the ever-increasing globalisation of downstream supply, particularly in effected areas. Look at single source, sole source, alternate options that you may have collected;
  • Identify any key skills, knowledge and succession questions that you may have asked through risk and strategy in the context of how these may be impacted by staff unavailability.

BCP Asia Consultants

BCP Asia has issued the following advisory should 2019-nCoV develop into a pandemic:

  • Develop a robust communications plan and system to track employee absenteeism so that critical functions are fully staffed on a daily basis. Monitor the absenteeism rate closely to ensure that workload are balanced and not overloaded on staff who are at work;
  • Reduce activities that will require staff to be in close contact with one another over a prolonged period of time. Consider using split operations, transfer of work and work from home as appropriate;
  • Reduce overseas travel if possible and proceed with business operations through teleconferences;
  • Have a ready supply of infection control supplies such as face masks, gloves and prepare to do disinfectant deep cleaning more regularly;
  • Consider applying the above as a requirement for your outsourced vendors and suppliers;
  • Monitor health advisory alerts and activate the plans accordingly.

If your organization has issued advice on 2019-nCoV business continuity actions and you wish to share this more widely please email details to

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