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COVID-19: survey looks at current business continuity measures and future outlook

A new survey from International SOS highlights that over 70 percent of companies’ primary business continuity concern is further disruption from a second wave of the COVID-19 pandemic. While there is a current focus on return to work measures, over a fifth (21 percent) of the respondents still don’t have a pandemic plan and process in place. Furthermore, over 20 percent expect mental health issues to pose a major threat in the coming year.

The International SOS Return to Work survey reveals the impacts of COVID-19 on business operations, as well as the key mitigation measures that organizations are prioritising. The survey analysed responses from over 1,000 professionals responsible for supporting the health, safety, security, and wellbeing of employees.

The survey found that the top priorities that organizations are implementing in their safe return to work are:

  • Updating business continuity plans (60 percent)
  • On-the-ground support for colleagues (59 percent)
  • COVID-19 compliance monitoring tools (56 percent)
  • Investing in fit-for-work health screening (50 percent) and
  • Providing more mental health support (44 percent)
  • Site threat monitoring tools (36 percent)
  • Analytical tools for assessing return to work / ops (35 percent)
  • Investing in TeleHealth services for employees (25 percent)
  • Increased investment in employee healthcare (23 percent).

Looking ahead

The risk to mental health is considered the fourth biggest threat to business continuity in the next 12 months, with over one fifth of respondents fearing that this will have an impact. This follows disruption from a potential COVID-19 second wave (73 percent), country lockdowns (67 percent) and international border restrictions (57 percent). The results revealed that over 17 percent of those surveyed said that mental health issues had already impacted the continuity of their business operations.

www.internationalsos.com



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