9th Annual Event Impact Management Study finds increased executive involvement in incident management

Published: Wednesday, 05 May 2021 08:48

BC Management’s 9th Annual Event Impact Management Study has been published. This year’s study was supported by Witt O’Brien’s LLC and assessed how organizations prepare for events and how those events impacted organizations during 2020.

One key discovery from the survey carried out for the report was the increased involvement of executive leadership in incident management. In 89 percent of organizations executive leadership was involved in ‘pandemic/disease’ response. Other areas of involvement were ‘cyberspace attack’ (38 percent - up from 25 percent); ‘health/safety issues’ (33 percent); and ‘protest’ (33 percent - up from 19 percent). According to respondents, these same events resulted in the most significant estimated financial loss and the greatest impact on employees.

Other key findings in the study include:

Read the report (PDF).