The latest business continuity news from around the world

Kaseya: a crisis communications case study

Kaseya has been in the headlines recently after a supply chain ransomware attack targeted the company and its customers. Kaseya responded quickly, issuing a situation report immediately, followed by frequent updates and a crisis communications press release. Continuity Central asked two leading crisis communications experts to examine Kaseya's initial communication response and to provide lessons that can be learned from it.

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Business continuity can be defined as 'the processes, procedures, decisions and activities to ensure that an organization can continue to function through an operational interruption'. Read more about the basics of business continuity here.

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