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Survey of UK IT professionals finds that over 50 percent of organizations changed business continuity plans to adapt to the pandemic

Leaseweb Global has published the results of research revealing that almost one fifth (19.6 percent) of respondents said they made significant changes to their organization’s business continuity plans to navigate through the COVID pandemic. 51.8 percent made at least some changes to BCPs to adapt during the pandemic.

Research for the study was conducted in May 2022 across 500 UK based IT managers, Cloud Service Managers, Infrastructure Managers, Heads of IT, Heads of Cloud Services, Heads of IT Infrastructure, IT Directors, CIOs & CTOs working in UK based companies employing 100-1000 people.

Other key findings include:

  • The top reason listed for organizations changing IT infrastructure to support their business continuity plans during the pandemic was to improve security: 28.3 percent of respondents said this was the case.
  • The vast majority of respondents said they changed aspects of their organization’s IT infrastructure to support business continuity plans in response to the COVID pandemic – in fact only 2.2 percent said they made no changes for this purpose.
  • The top changes were migrating critical applications to either private cloud (28.8 percent) or public cloud (26.6 percent), and migrating non-critical applications to private cloud (26.6 percent).

Cloud specific findings from the study include:

  • 55 percent of UK IT professionals currently trust public cloud services less than they did two years ago, having run into challenges around usage costs, migration, and customer service.
  • 57 percent of respondents have found it challenging to migrate workloads out of a public cloud environment
  • 49 percent said they had encountered difficulties in understanding their cloud usage costs
  • 49 percent had struggled to get hold of a public cloud provider’s customer services.

More details.



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