With future pandemic lockdowns highly possible in 2021 how can business leaders use pandemic learnings from the first UK lockdown to improve their workplace recovery planning? Chris Butler explains…
The Investment Industry Regulatory Organization of Canada (IIROC) has scheduled its next biennial industry business continuity planning test for Saturday October 23, 2021. As with the previous IIROC-sponsored industry BCP test in 2019, the test date coincides with industry test dates in the United States
Ian Crabb explains why he believes that experiences of managing COVID-19 responses is causing many to reflect on their approach to business continuity and resilience and discusses how this can feed into planning for 1st January when the Brexit transition agreement ends.
For many retailers, websites have been more important than ever this year as pandemic-hit consumers turned to ecommerce in preference to bricks-and-mortar shopping. In turn, website performance has never been more important but new research for Google shows that downtime is an increasing issue.
David Wiseman, VP Secure Communications at BlackBerry, looks at communication strategies in the context of organizational resilience and provides some tips for starting 2021 on a strong foot in this area.
The second Continuity Central 'State of business continuity: quick survey' is now open and continues the theme of exploring how business continuity managers are approaching core operational resilience principles. In this survey we ask you to identify the business services that you prioritise...
The 2021 Business Continuity Awards Ceremony and Gala Dinner has been scheduled for 7pm on Thursday 17th June at the London Marriott Grosvenor Square. The Business Continuity Awards are now in their 23rd year; celebrating excellence in business continuity, security, and resilience.
As another deadline passes in the Brexit transition process, impacted businesses still have no concrete idea of what outcome to prepare for. However, this does not mean than no continuity and resilience planning can take place. In this checklist, Steve Hodgson offers some practical pointers…
NICE has published the results of a survey of CX (customer experience) leaders. Entitled ‘Customer Service Leadership in a New Reality,’ the survey looked at ways that COVID-19 business continuity requirements have driven organizational change in this area.
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Business continuity can be defined as 'the processes, procedures, decisions and activities to ensure that an organization can continue to function through an operational interruption'. Read more about the basics of business continuity here.
