As another deadline passes in the Brexit transition process, impacted businesses still have no concrete idea of what outcome to prepare for. However, this does not mean than no continuity and resilience planning can take place. In this checklist, Steve Hodgson offers some practical pointers…
NICE Â has published the results of a survey of CX (customer experience) leaders. Entitled ‘Customer Service Leadership in a New Reality,’ the survey looked at ways that COVID-19 business continuity requirements have driven organizational change in this area.
In this new collaborative paper, academics from the Universities of Iowa, Tennessee, Tehran, and Mazandaran present a new ‘framework for the business continuity-inspired resilient supply chain network design problem’.
Ian Crabb explains why he believes that experiences of managing COVID-19 responses is causing many to reflect on their approach to business continuity and resilience and discusses how this can feed into planning for 1st January when the Brexit transition agreement ends.
The annual CIR Business Continuity Awards winners were announced on 9th December 2020 via a video broadcast. This different approach to usual was due to COVID-19 restrictions. The Business Continuity Awards recognise business continuity excellence demonstrated by individuals and organizations around the world.
New research commissioned by ServiceNow has surveyed 900 C-suite leaders and 8,100 employees from various organizations to look at how organizations are adapting to pandemic disruption.
The second Continuity Central 'State of business continuity: quick survey' is now open and continues the theme of exploring how business continuity managers are approaching core operational resilience principles. In this survey we ask you to identify the business services that you prioritise...
A vaccine that induces immune responses to a wide spectrum of influenza virus strains and subtypes has produced strong and durable results in early-stage clinical trials in humans, Mount Sinai researchers have found.
During a virtual ceremony on November 19th, BCI announced the winners of the 2020 Global Awards, which recognize business continuity and resilience excellence from around the world. Entrants in the BCI Global Awards have all won regional BCI awards during 2020.
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Business continuity can be defined as 'the processes, procedures, decisions and activities to ensure that an organization can continue to function through an operational interruption'. Read more about the basics of business continuity here.
