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MIR3, Inc., has released the results of an independent survey on emergency mass notification systems (EMNS). The survey, conducted by the Disaster Resource GUIDE and sponsored by MIR3, shows that mass notification technology has become mission-critical for a broad array of businesses, agencies and institutions.

Survey respondents, which included business continuity and disaster recovery professionals across private industry, government and public sector agencies, noted reliability and usability as the most important attributes contributing to their selection of and satisfaction with mass notification software. The study also points to real-time reporting and integration with human resources or other company databases as essential features.

“This study clearly confirms that companies and organizations of all sizes, across industries and geographies, are increasingly reliant on mass notification technology to quickly communicate with any number of people in times of crisis, disaster or other threats to business continuity,” stated Maz Ghorban, vice president of corporate development at MIR3. “Small companies, global corporations, government agencies and educational institutions alike turn to EMNS solutions to deliver essential information, rapidly, in order to reduce the time to manage emergencies, saving lives and property, reducing IT downtime and gaining efficiency across the enterprise.”

Survey respondents pointed to ease-of-use, reliability, features and pricing as the primary factors to influence purchase decisions. Other important factors include feature set, with real-time reporting and synchronization to other databases ranking highly.

Other key survey findings include:

  • Industry reach: the financial services industry represents the largest segment of EMNS users at 25 percent, with government and health/pharmaceuticals/biotech ranking second and third, respectively.
  • Company size: while 73 percent of survey respondents deploy EMNS to more than 1,000 employees, 9 percent of those with systems deployed have fewer than 100 employees.
  • Geographic deployment: the large majority of EMNS deployments support North American operations (94 percent), with 30 percent of systems supporting European operations and 22 percent supporting operations in Asia-Pacific.

Access the complete report here:

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