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Deep Instinct has announced what it claims is the world’s first combined ransomware and low false-positive warranty. This offers up to £2 million compensation should customers using their software experience a ransomware attack or more than 0.1 percent of false positive alerts. This is where the software incorrectly categorises benign files as malware.

Deep Instinct’s ransomware warranty terms explicitly exclude paying the ransom, focusing instead on covering the costs incurred in recovering from a ransomware attack. The false positive warranty guarantees that customers using the deep learning software will experience a rate of alerts below 0.1 percent, compared to an industry average of 26 percent, says Deep Instinct.

Brooks Wallace, VP EMEA at Deep Instinct said: “If I bought a new washing machine and it failed to wash my clothes then I’d be able to get my money back, it’s high time that the cyber security industry demonstrated the same level of maturity and confidence in its ability to deliver on its promise of stopping ransomware.  Why should it be just the victim, or their insurance company, that shoulders the cost and deals with the fallout when technology doesn’t deliver?”

He continued, “The reason that we have the confidence to offer this warranty is because we’re the first deep learning cyber security framework on the market. Deep Learning is the most sophisticated form of AI, offering pinpoint accuracy.  It doesn’t rely on human intervention, like machine learning AI driven solutions, but learns behaviour from ingesting vast quantities of data and building neural connections like a human brain, enabling it to instinctively and accurately spot a previously unidentified form of ransomware or other malware variant, in under 20 milliseconds – 10 times faster than the blink of an eye.”

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