The findings from IDC's recent IT services end-user survey reveal that the top themes for IT services spending in the Asia Pacific, excluding Japan, (APeJ) region are: security enhancement; business continuity and disaster recovery services; and IT staff retention and training.
“A comparison of two years’ results on the top themes for IT services spend shows that APeJ organizations have moved beyond the infrastructure consolidation phase to focus on improving reliability, security and resilience of the enterprise infrastructure and systems in order to be better prepared for the digital transformation wave. This is a huge and necessary positive step, allowing the CIO focus to shift from technology to people and process. As a result, we expect the IT education and training services market in the region to grow strongly, driven by a huge demand for re-skilling,” said Cathy Huang, research manager, Services and Cloud Research Group, IDC Asia/Pacific.
The survey data reveals interesting sub-trends within the broader context of enterprise expectations of transformative technologies and services.