New products and services

BlackBerry has announced the availability of its AtHoc hosted networked crisis communications platform from BlackBerry's secure data centres / centers in Europe. The new offering will serve European and global customers that plan to support public safety leveraging the BlackBerry AtHoc cloud, which enables people and organizations to exchange critical information in real time during business continuity and life safety operations.

In light of recent events, security communication is of paramount importance to both public safety agencies and commercial organizations concerned with the safety of their personnel and community.

With the option to be hosted in Europe, BlackBerry's AtHoc delivers an offering that is not only in full compliance with regional security but also supports data privacy concerns, including the recent European Court of Justice determination in October, 2015 that a US-EU Safe Harbor Framework is no longer valid for the transfer of personally identifiable information (PII) from Europe to the US.

"AtHoc's expanded, secure European hosting capabilities offers high reliability and security with a cloud deployment," said Guy Miasnik, president of BlackBerry's AtHoc Division. "The solution is in full compliance with European data protection requirements to ensure the world's most demanding organizations can deliver security, life safety, and business continuity to their community and personnel."
AtHoc Networked Crisis communications platform enables immediate and effective communication within and across organizations both remotely and on-site in the case of an incident. AtHoc's mass notification solution delivers targeted alerts in real time, using multiple channels to potentially thousands of enterprise staff or personnel. AtHoc customers securely connect with a diverse set of endpoints, including mobile devices running iOS and Android, PC and Mac desktops, digital displays, radios, IP phones, sirens, fire panels and speakers to facilitate collaboration and enhance situational awareness.

Featuring world-class security and high availability, the European data centres will host data for public and private sector companies in Europe. Customer data will be processed within Europe, meeting the requirements for how European organizations handle PII and data privacy. A primary disaster recovery data centre in Europe will supplement the new offering.

With the availability of the European data center, BlackBerry's AtHoc offers hosting solutions for organizations around the world. In addition to Europe, the BlackBerry AtHoc cloud is available from the company's secure US data centers, and has been available from BlackBerry's secure data center in Canada since February, 2016.

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