Veritas Technologies has announced the launch of Veritas Predictive Insights, a new solution that utilises artificial intelligence (AI) and machine learning (ML) algorithms to deliver ‘always-on proactive support’.
Using years of encrypted event data from thousands of Veritas appliances, Veritas Predictive Insights’ cloud-based AI/ML Engine monitors system health, detects potential issues and creates proactive remediation before problems can occur. Predictive Insights also enhances Veritas product availability and customer satisfaction by helping businesses reduce unplanned downtime, ensure faster time to fault resolution and lower overall total costs of ownership.
Ever-changing business requirements are placing a stronger emphasis on storing, managing, accessing and protecting data. But businesses today must also complete these tasks while ensuring the least possible downtime, avoiding unplanned maintenance and ensuring service level agreements (SLAs) are met. This latest offering from Veritas addresses the growing concern from customers to simplify their data and infrastructure management while reducing the risks and costs associated with downtime and access to critical business data.
Veritas Predictive Insights processes millions of events, providing IT administrators with the ability to avoid alert fatigue and focus on significant incidents.
“Having consistently available IT systems is increasingly important to organisations that are responsible for managing, analysing and protecting more and more data points every day,” said David Noy, vice president and general manager, Product Management and Alliances, Veritas. “This new technology harnesses the power of AI and continuous ML models to provide predictive analytics to IT staff. Administrators can then proactively support and remediate a wide range of potential issues before they occur, react much quicker and allow for less costly resolution.”
Veritas Predictive Insights provides prescriptive support services, such as proactive maintenance, performance and capacity forecasting, as well as compliance determination. The services are driven from the power of AI and continuous ML models that utilise years of collected data points from tens of thousands of Veritas customer installations. Combined with real-world input from service personnel, the Veritas AI/ML Engine delivers predictive insights about a customer’s environment, resulting in proactive recommendations and actions to improve their business operations.