Groupdolists releases new features to make all communication threads auditable during crisis response
- Published: Thursday, 04 June 2020 08:34
Groupdolists has announced the release of a new fully integrated mobile and web text and voice chat module. This capability was developed in response to customer and prospect requests expressing challenges around mandated compliance and auditability of general-purpose direct messaging platforms during incidents.
Third-party chat products are often out of privacy compliance, out of auditable scope, or both. This creates liability and inhibits after-action reporting and accountability. In addition, the dispersion of vital communications over multiple platforms can lead to missed messages, errors, replication, and confusion during a critical incident response. Groupdolists seeks to address these issues with its new functionality.
“This is a very big deal for the industry and us, and we are excited to be the first in the crisis management market to release such a powerful and invaluable integration,” said Michael J. Sher, CEO and founder of Groupdolists. “There are so many forms of disparate communication methods and apps that teams use during incidents, which can lead to fragmented, often undocumented threads. These made it especially painful, if not impossible, for incident leaders to reassemble chronological, accurate, time-stamped communication flows - until now.”