Cherwell offers automated discovery and dependency mapping
- Published: Tuesday, 11 August 2020 08:23
Cherwell Software LLC has joined forces with Resolve Systems to help companies better manage their complex IT environments through workflow automation and auto-discovery and dependency mapping.
Cherwell is now an official reseller of Resolve products and can seamlessly deliver the integrated offering to their customers. Cherwell selected Resolve’s automated discovery and dependency mapping solution based on its robust capabilities and customer success.
The collaboration between Resolve and Cherwell provides a complete solution for streamlining IT operations and accelerating service delivery. Combining best-in-class ITSM and robust discovery and dependency mapping immediately provides customers deep visibility into complex, hybrid environments, while also forging a strong foundation to advance AIOps initiatives.
By combining Resolve’s discovery and dependency mapping solution with Cherwell ITSM, customers can:
- Eliminate manual work by automating discovery and real-time updates to their Cherwell CMDB;
- Identify and track dynamic, multi-layer relationships between applications and hybrid infrastructure;
- Auto-generate complex topology maps to visualize infrastructure relationships and facilitate troubleshooting.