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The thaw that followed severe Winter weather in the UK during late February and early March 2018 left a substantial number of organizations without water supplies. Ofwat has now published a review which looks at water industry response and resiliency.

The report, entitled ‘Out in the Cold’, says that over 200,000 water customers in England and Wales were without supplies for over four hours; and over 60,000 customers without supply for over 12 hours. Households, businesses, schools and public organizations across the UK were affected by either low pressure or no running water, some for several days.

Out in the Cold reviews:

  • What happened;
  • How all of the water companies performed – the good and bad;
  • The lessons learned and changes that have taken place so that things are better for the future.

Read the report (PDF).

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