Study finds that global firms recognize importance of business resilience but are struggling to take action

Published: Friday, 30 November 2018 12:28

New survey results, released by Tanium, show significant gaps in business resilience across organizations globally. The Resilience Gap study found that while 96 percent of global business decision makers believe that making technology resilient to business disruptions should be core to their firm's wider business strategy, the reality is very different. In fact, only 54 percent of respondents claim that it definitely is core.

Several barriers to achieving business resilience were identified by the survey: over a third (34 percent) blame their organization's growing complexity, while, one fifth (20 percent) blame siloed business units. Looking to their team and tools, a third (33 percent) say the issue lies with the hackers being more sophisticated than IT teams, 21 percent claim that they don't have the skills needed within the company to accurately detect cyber breaches in real-time and almost a quarter (24 percent) claim that poor visibility of entry points is the biggest barrier to business resilience.

Responsibility for business resilience

One of the main reasons why organizations are unable to achieve business resilience against disruptions such as cyber threats is due to growing confusion internally on where the responsibility for resilience lies. Almost a third (30 percent) believe it should be the responsibility of the CIO or Head of IT, whilst 23 percent say every employee should be responsible, and 13 percent state responsibility lies with the CEO alone. This disparity is dramatic across countries, with a third of business decision makers in the US claiming it's not just one person's responsibility but everybody's responsibility to ensure business resilience.


Tanium commissioned independent market research specialist, Censuswide to undertake the research upon which this report is based. A total of 4022 business decision makers were surveyed from July - September 2018 in the US, UK, France, Germany and Japan. The respondents were from organizations with at least 1,000 employees, international offices and could be from any sector.