COVID-19 resilience requirements resulted in digital transformation being fast-tracked finds new research

Published: Wednesday, 26 August 2020 08:30

The COVID-19 pandemic has accelerated the rate of digital transformation taking place within UK businesses, new research from Studio Graphene has found. The London-based tech developer commissioned an independent survey among over 500 decision-makers within UK businesses. 50 percent said their company has been incentivised by the pandemic to improve its digital infrastructure and, according to 45 percent of businesses, the onset of COVID-19 resulted in the most radical digital transformation in their history. 

Since the start of the lockdown in March 2020, 50 percent of businesses have adopted new tech solutions that they were previously hesitant or reluctant to use. Almost two-thirds (64 percent) said the pandemic has encouraged their business to explore and deploy digital solutions much faster than they would have otherwise.

The survey found that 47 percent have successfully migrated their offering from in-person to online; 39 percent have invested in a new area of technology that they had never used before; and 22 percent have launched a new app. 

Almost half (48 percent) of decision-makers said the pandemic has exposed how outdated their business was in the use of technology, with 45 percent admitting that their risk-averse company culture has typically made it difficult to innovate and embrace new ideas. 

Ritam Gandhi, founder and director of Studio Graphene, said: “They say necessity is the mother of invention, and the pandemic is evidence of that. While COVID-19 has put unprecedented strain on businesses, it has also been key to fast-tracking digital innovation across the private sector. The research shows that the crisis has prompted businesses to break down the cultural barriers which previously stood in the way of experimenting with new digital solutions. This accelerated digital transformation offers a positive outlook for the future – armed with technology, businesses will now be much better-placed to adapt to any unforeseen challenges that may come their way.”