CIOs and IT leaders who use ‘composability’ to deal with continuing business disruption due to the COVID-19 pandemic and other factors will make their enterprises more resilient, more sustainable and make more meaningful contributions, according to Gartner, Inc.
Gartner analysts say that composable business means architecting for resilience and accepting that disruptive change is the norm. It supports a business that exploits the disruptions digital technology brings by making things modular - mixing and matching business functions to orchestrate the proper outcomes. It supports a business that senses - or discovers - when change needs to happen; and then uses autonomous business units to creatively respond.
“Composable business is a natural acceleration of the digital business that organizations live every day,” said Daryl Plummer, distinguished research vice president, Chief of Research and Gartner Fellow. “It allows organizations to finally deliver the resilience and agility that these interesting times demand.”
During the opening keynote of the Gartner IT Symposium/Xpo Americas, Don Scheibenreif, distinguished research vice president at Gartner, explained that composable business starts with three building blocks — Composable Thinking, which ensures creative thinking is never lost; Composable Business Architecture, which ensure flexibility and resiliency; and Composable Technologies, which are the tools for today and tomorrow.
“The world today demands something different from us. Composing - flexible, fluid, continuous, even improvisational - is how we will move forward. That is why composable business is more important than ever,” said Mr. Scheibenreif.
“During the COVID-19 pandemic crisis, most CIOs leveraged their organizations existing digital investments, and some CIOs accelerated their digital strategies by investing in some of the three composable building blocks,” said Tina Nunno, distinguished research vice president and Gartner Fellow. “To ensure their organizations were resilient, many CIOs also applied at least one of the four critical principles of composability, gaining more speed through discovery, greater agility through modularity, better leadership through orchestration, and resilience through autonomy.”
Gartner analysts said that these four principles can be viewed differently depending on which building block organizations are working with:
- In Composable Thinking, these are design principles. They guide an organization’s approach to conceptualizing what to compose, and when.
- In Composable Business Architecture, they are structural capabilities, giving an organization the mechanisms to use in architecting its business.
- In Composable Technologies, they are product design goals driving the features of technology that support the notions of composability.
“In the end, organizations need the principles and the building blocks to intentionally make composability real,” said Mr. Plummer.
The building blocks of composability can be used to pivot quickly to a new opportunity, industry, customer base or revenue stream. For example, a large Chinese retailer used composability when the pandemic hit to help re-architect their business. They used composable thinking and chose to pivot to live streaming sales activities. They embraced social marketing technology and successfully retained over 5,000 in-store sales and customer support staff to become live streaming hosts. The retailer suffered no layoffs and minimal revenue loss.
“Throughout 2020, CIOs and IT leaders maintained their composure and delivered tremendous value,” said Ms. Nunno. “The next step is to create a more composable business using the three building blocks and applying the four principles. With composability, organizations can achieve digital acceleration, greater resiliency and the ability to innovate through disruption.”