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Guide to developing impact tolerances published

Castellan Solutions has released a guide designed to help organizations ‘effectively navigate the effort of building impact tolerances and preparing to stress test them’.

Impact tolerances are a relatively new concept and are a key aspect of an operational resilience strategy. The new ‘Impact Tolerance Builder’ guide offers a five-step framework to define impact tolerances and prepare to stress test them. The steps are:

  • Identify important business services
  • Identify Metrics and Establish Baselines
  • Develop a Rubric to Assess Harm
  • Set Impact Tolerances
  • Assess Appropriateness Using Data.

Definition of impact tolerances

The guide defines impact tolerance as:

The point in time - or decreased capacity of - an important business service that causes unacceptable harm to a customer, the broader market, or irrevocably threatens your organization’s viability.

Having a clear understanding of impact tolerance enables you to identify what a disruption to one or more of your important business services means to your customers, the market, or even your organization’s viability, the guide explains.

This information not only helps enable executive management prioritization and decision making, but it’s also one of the most valuable resources for working to achieve a more resilient state.

Important business services and related impact tolerancesshould be reviewed annually (at a minimum), or as significant change occurs within the organization.

Obtain the Impact Tolerance Builder.

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