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KPMG and the University of Queensland have jointly published a new paper on the subject of business resilience. ‘Building business resilience; a multi-faceted challenge’ is based on the outcomes of a collaborative workshop held with numerous senior executives from various public and private organizations.

The paper explores how to build business resilience through the concepts of the customer and community, cyber security, supply chain, ESG and critical infrastructure.


  • The key drivers of change and threats to organizations are explored;
  • It considers how to take a holistic view on the ability to anticipate trends and variability in order to withstand changes and threats; and
  • It explores ‘what is our collective solution to not just survive, but thrive?’

Business resilience definition

The report defines business resilience as:
The organizational ability to cope with, and recover from, corporate, financial and operational disruption and anticipate trends and variability in order to maintain services for people and protect the natural environment now and in the future.

Read the paper (PDF).

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