Online or on-site backup? Most SMBs prefer both…

Published: Tuesday, 14 June 2016 14:30

When it comes to the critical task of backing up data, nearly half of small and medium-sized businesses (SMBs) in the US say using both on-site and online solutions are important and necessary, according to a new survey by Clutch, a B2B research firm.

Many SMBs steadfastly hold to on-site backup, with 42 percent of those surveyed reporting that it's more important than online backup. However, in the past two years, 63 percent of SMBs have adopted cloud-based backup solutions. Despite this surge, nearly 90 percent of SMBs continue to back up their data both online and on-site.

SMBs are reluctant to abandon on-site backup and adopt cloud-based backup exclusively, mainly due to concerns about security and loss of control over important data.

SMBs that back up data in the Cloud, tend to choose consumer-facing solutions, according to the survey. Apple iCloud (47 percent), Google Drive (36 percent), and Dropbox (35 percent) rank as the top three online backup services used by SMBs. All three typically meet the more basic backup and data recovery needs of SMBs.

Consumer-facing solutions are popular in the SMB market because employees are often familiar with the options, having used them elsewhere or for personal data management. This often influences an SMB's IT team to apply the service throughout the company.

Clutch's SMB online backup survey consisted of 304 respondents who use cloud-based, online backup solutions at companies with 1-500 employees.

The full results can be found at