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The Bank of England has published the results of an independent review by Deloitte into the disruption to the Real Time Gross Settlement (RTGS) system that occurred on 20 October 2014. The Bank also published its response, in which it accepted all of the review’s recommendations and set out how it intends to implement each of them.

The key findings of the Deloitte review are:

  • The root cause of the incident was the introduction of defects as part of functionality changes made to the RTGS system in April 2013 and May 2014.
  • All submitted payments (total value of £289.3 billion) were settled within the day’s operating hours (which were extended until 20:00) and substantive risks to financial stability, financial loss or long-term damage to the economy were avoided through the execution of a comprehensive plan to fully resolve the issue and enable all submitted transactions to be cleared by the end of the day.
  • The outage caused inconvenience to RTGS participants, and by consequence, to their customers – most notably a delay to some housing transactions.
  • Among the lessons learned, the incident has highlighted the need for the Bank to further consider the contingency solutions for RTGS, as well as the future development of the system. In addition it highlights the need to strengthen the Bank’s crisis management framework.

A series of actions taken by the Bank, in parallel to Deloitte’s review, have already addressed several of the review’s recommendations. The Bank has reconstituted its RTGS Board, now chaired by the Deputy Governor for Markets and Banking, and is putting in place an enhanced crisis management framework. All of the remaining recommendations will be implemented as soon as possible.

Read the report here (PDF).

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