Research highlights lack of maturity in IT system resilience
- Published: Thursday, 23 August 2018 08:13
‘State of IT Resilience’ an IDC study, sponsored by Zerto, has found that over 90 percent of respondents do not consider their organization to be IT resilient and nearly half have suffered an unrecoverable data event in the last three years.
While the majority of businesses surveyed for the study have a cloud, digital transformation or modernization project already planned for the next two years, these same businesses rate themselves as immature on resilience objectives. This gap highlights the current demands on IT teams who are being tasked with cloud and modernization projects even as they struggle to keep pace with basic protection and recovery. Additionally, 77 percent of those surveyed have suffered organizational impact from a tech-related business disruption in the past two years. The survey results validate that only with resilient operations can businesses mitigate the risk of downtime and focus on projects that drive transformation.
Key findings from the research include:
Significant gaps revealed between desired and existing state of operations
90 percent of organizations think data protection is important or critical for digital and/or IT transformation projects, yet the technological provisions are not in place to provide this level of data protection assurance:
- Only 7 percent rate themselves as mature for business resilience.
- Nearly half – 49 percent – have suffered an unrecoverable data event in the last three years.
Businesses are putting themselves at risk
For organizations that experienced technology-related disruptions in the last two years, the consequences were significant:
- 93 percent have experienced a technology-related business disruption in the past two years. Of these disruptions, 77 percent suffered some organizational impact.
- 79 percent lost money either directly or through paying for additional recovery expertise.
- 20 percent permanently lost customers as a result of the disruption.
- 77 percent have experienced a malicious attack in the past 12 months. Of this group, 89 percent have succumbed to an attack with 39 percent having suffered five or more data corrupting events.
IT resilience spending and training will increase
IT resilience needs to be a key strategic priority for any forward-thinking organization and data protection needs to be top of mind for organizations in this resilience effort:
- More than 55 percent of businesses expect the complexity of data protection to increase, and having multiple tools only enhances this complexity.
- To meet this growing complexity, 85 percent plan to hire and/or train more staff, and 94 percent expect to spend more on IT resilience in the next 24 months.
- Cloud was also highlighted as an essential part of IT resilience, as cloud-based data protection was the highest-rated IT initiative over the next 12 months.
IDC Research surveyed 500 senior-level IT and business managers representing over 10 unique industries and companies of all sizes and geographies about the challenges to achieve IT resiliency and its importance to digital transformation.
Read the State of IT Resilience study (registration required).