The vast majority (83 percent) of C-level executives expect the changes they made in the areas of people, processes, and applications as a response to the COVID-19 pandemic to become permanent, according to data from a new survey-based report published by Radware.
According to the report, ‘C-Suite Perspectives: Accelerated Cloud Migration but Lagging Security’, the pandemic accelerated the migration of business infrastructure and applications into the cloud. 76 percent of companies adopted cloud services faster than they had planned, and 56 percent of respondents said that the contactless economy - e-commerce, on-demand content, video conferencing, etc. - had a positive impact on their business. The quick migration helped to maintain business operations but potentially exacerbated cyber security gaps, due to an increased attack surface. 40 percent of survey respondents reported an increase in cyber attacks amid the pandemic. 32 percent said that they relied on their cloud provider’s security services to provide security management for their public cloud assets.
“The transition to remote work and new online contactless business models is not temporary and is affecting the future strategy on how organizations invest in cyber security,” said Anna Convery-Pelletier, Chief Marketing Officer at Radware. “Normally, businesses would make this shift over an extended period of time. However, the pandemic forced a massive shift to remote work which is now creating new security challenges.”
Other key findings include:
- Shift to remote operations: more than 80 percent of respondents said they believed more than 25 percent of their employees would work remotely in the future, a sharp contrast to pre-pandemic work-from-home policies, when only 48 percent of companies enabled more than 25 percent of their employees do so, and 6 percent did not enable remote work at all.
- Emergence of new revenue models to support contactless economy: roughly two in five respondents from the retail sector said they made real estate changes, including store closures. Many retailers faced pressure to adopt practices that ease the customer experience, such as curbside pickup, e-commerce, and increased use of contactless payments. More than any other sector, retailers reported the need to adopt cloud or hybrid cloud environments to make their networks more resilient, 57 percent said they plan to host their assets in either a public or private cloud environment by 2022.
Radware worked with Enterprise Management Associates, Inc. (EMA) to conduct a global, online survey of 260 executives in July 2020 with nearly equal distribution of the respondents from AMER, EMEA and APAC. The respondents represent a wide range of industries with a minimum revenue of $250 million and that have 1000-9,999 employees.