Many IT teams expect a less than happy Christmas

Published: Thursday, 17 December 2015 09:27

According to the third annual ‘Happy Holidays?’ survey from Ipswitch, over one-third of IT professionals in the UK (36 percent) say that they have had an IT user report the loss of a device holding company data following holiday celebrations in a pub, restaurant, or at a party.

A further one-in-five (19 percent) go on to say they have had to manage the fallout that results from a user leaving their phone, tablet or laptop in the back of a taxi or on public transport during the holiday season.

While IT users are partying away, the IT team is left to tackle the consequences that can result from the festive cheer of their corporate colleagues. Indeed, over half of IT professionals (57 percent) surveyed this year report being worried that their network could suffer a data breach at the hands of a careless celebration this year.

Respondents also confirm they will be kept hard at work throughout the holidays, thanks to the demands of today’s non-stop connected world of business. Over a quarter (27 percent) say they are either on call or working on Christmas Eve, with one-in-ten (10 percent) on call on Christmas Day and 13 percent also expecting to work on New Year’s Eve.

Over one quarter (26 percent) of IT professionals say they expect up to half (50 percent) of their company’s workforce will work from home during the holidays. Typically, these users can be inexperienced at remote working and frequently encounter problems that result in the IT team being called into action to deliver a fast resolution.

Survey respondents confirm that the issues they’re typically asked to tackle during the holidays include a user’s laptop not working (39 percent), problems accessing the network remotely (36 percent), poor application performance (28 percent) and security related issues (21 percent).

Read the full survey results.