New study shows that companies are struggling with mobile device management
- Published: Thursday, 09 February 2023 12:54
Businesses are reevaluating how they manage devices, applications, and data across a sprawling mobile landscape, according to a new Vanson Bourne report commissioned by Tangoe.
The study reveals a troubling challenge: every company is reliant on mobile devices, but that dependence creates a sizable drag on already stretched IT resources. As businesses confront demands for greater security, productivity, and employee satisfaction most are rethinking their approach to mobile management.
The research surveyed 300 IT decision-makers from organizations with global annual revenue from $500 million to more than $50 billion to explore mobile device usage trends and how companies satisfy the requirements of administration with managed mobility solutions (MMS) keeping inventories, services, and security under control.
Business continuity and mobile services are tightly intertwined, meaning the mobile fleet is a key player in avoiding revenue losses. Also, most employees are using personal devices to do their work, which means companies cannot afford not to address mobile security risks.
Findings from the report highlight the business impacts associated with mobile devices:
- 30 percent+ of annual revenue would be lost without working mobile assets.
- $4M: the projected loss per hour of downtime across mobile assets.
BYOD vs. corporate managed devices
The research found that 65 percent of devices accessing company information are personally owned and that companies are trying to balance the requirements of security with the freedoms of employee choice and satisfaction.
More than half of respondents cited security concerns (53 percent) and data breaches (50 percent) among their concerns with bring your own device (BYOD) approaches.
With mobile experiences redefining how employees perform from the frontlines to the back office, more than 81 percent of companies plan to change their approach to batten the hatches and improve return on investment (ROI).