Operational resilience news, research, and articles from around the world

This section of Continuity Central will keep you up to date with all the latest developments in operational resilience.

What is operational resilience?

Operational resilience has emerged from the banking and financial sector in recent years, led by various regulators. Operational resilience involves prevention of disruption, adaption to continue through disruption, prompt return to business as usual, and the ability to learn and evolve from both incidents and near misses. Operational resilience is a key issue on which boards and senior management should focus. Boards and senior management will make the final decisions on what the 'important business services' are that operational resilience in their organization focuses on, and what the associated impact tolerances are. According to the Bank of England impact tolerance means the maximum tolerable level of disruption to an important business service, including the maximum tolerable duration of a disruption.

Six steps to improving operational resilience

There are six key steps to improving operational resilience:

  • Identify the most important business services and impact tolerance,
  • Map the systems and processes that support these business services,
  • Assess how the failure of a system or process could impact the business service,
  • Test that resilience strategies meet the impact tolerance,
  • Invest in the ability to respond and recover from disruptions,
  • Communicate with timely information to customers and stakeholders.

Although it has been led by the financial sector, operational resilience is relevant to organizations of all types and sizes. To explore more see 'Getting Started with Operational Resilience'.

The latest operational resilience news, research, and articles

Organizational resilience: grasping the vision 26 May 2023
Operational resilience growth seen across all industry sectors 17 May 2023
PRA sets out future steps for operational resilience regulation 05 May 2023
New OnSolve report shows large increase in severe physical threats to organizations 27 April 2023
New BCI report highlights the developing use of technology in the resilience profession 25 April 2023
The intersection of DORA, operational resilience, and business continuity 19 April 2023
Defensible decision making in operational resilience and crisis management 19 April 2023
Research shows that highly resilient smaller businesses outperform financially 18 April 2023
PRA fine shows how individual UK executives are liable for operational resilience failings 14 April 2023
Business leaders are overestimating the resilience of their organization 13 April 2023
Monetary Authority of Singapore sets up Financial Sector Cloud Resilience Forum 06 April 2023
April is the 6th annual US National Supply Chain Integrity Month 04 April 2023
KPMG Regulatory Barometer: operational resilience pressures on UK and EU financial services increase 16 February 2023
European Supervisory Authorities brief organizations on DORA 09 February 2023
APRA sets out priorities for 2023: operational and cyber resilience are high on the list 03 February 2023
Gartner highlights the struggle that the majority of companies are having with managing supply chain resilience 02 February 2023
‘Rephrasing’ purpose, values, and culture for greater resilience 23 January 2023
Results from the Building American Manufacturing Resilience poll 12 January 2023
Eight business continuity and operational resilience risks to watch in 2023 09 January 2023
FINMA publishes operational risk and resilience guidance for banks operating in Switzerland 14 December 2022

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Business continuity?

Business continuity can be defined as 'the processes, procedures, decisions and activities to ensure that an organization can continue to function through an operational interruption'. Read more about the basics of business continuity here.

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