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Survey looks at unscheduled server/workstation downtime in the United States

Paragon Software Group recently conducted a survey among 377 IT professionals to look at the prevalence and causes of unscheduled server/workstation downtime.

The survey found that over half (51.9 percent) of the businesses surveyed have experienced unscheduled downtime once or twice during the last 12 months. Further, 17.6 percent of those surveyed cite that unplanned downtime occurred more than twice during the year.

Respondents stated the following reasons for the cause of the downtime:

  • Hardware failure: 39.4 percent
  • Power outages: 22.1 percent
  • Operating System (OS) failure: 12.1 percent
  • Human error: 13.2 percent
  • Natural disaster: 5.1 percent.

Other downtime causes cited by respondents included malicious cyber attacks, software errors and fire.

31.7 percent of survey respondents stated that their organization did not have a business continuity or disaster recovery plan.


•Date: 19th Oct 2012 • US •Type: Article • Topic: ICT continuity

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