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The backup and disaster recovery challenges facing small and mid-sized businesses

Data protection and disaster recovery planning is a priority but remains a challenge for small and mid-sized businesses (SMBs), according to the results of ‘Backing up SMBs,’ a recent survey by Spiceworks.

More than 1,000 SMB IT professionals responded to the recent survey, which investigates backup and recovery budgets, technologies, planning, and key considerations for companies with fewer than 1,000 employees.

According to the survey, 45 percent of respondents said their organization had experienced a data loss, costing an average of nearly $9,000 in recovery fees. Of those, 54 percent say the data loss was due to a hardware failure.

Additional highlights from the recent survey include:

  • SMBs spend an average of $5,700 each year to manage data backup and recovery environments. While the majority of respondents (70 percent) are satisfied with current backup methods, nearly one-third (30 percent) believe their approaches and technologies are insufficient.
  • *When it comes to disaster recovery, an even greater number of SMBs (42 percent) believe their company's plans fall short. Furthermore, only 30 percent think all information would be recoverable in the event of a disaster.
  • The top technology used by small and mid-sized businesses to back up information is direct-attached storage (DAS), with approximately 60 percent using a form of this approach. However, hosted or cloud-based backup and recovery offerings have gained a footing among SMBs. Currently, 30 percent of SMBs use hosted solutions and 14 percent plan to invest in a hosted offering within the next year.
  • Reliability and security are the top two priorities for SMBs considering hosted backup solutions. Of those currently using or planning to implement a private, hybrid or public cloud backup platform, 77 percent prefer a private or hybrid approach while 23 percent favor a public cloud offering.

For a complete list of survey findings, download the free report by visiting http://www.spiceworks.com/marketing/resources.

Methodology
‘Backing Up SMBs’ includes responses from 1,012 global IT decision makers. Those surveyed work in organizations with fewer than 1,000 employees and are among the more than 2.4 million SMB IT professionals in the Spiceworks Community. Fifty-four percent of respondents were from North America with an additional 28 percent and 13 percent from EMEA and APAC respectively.

•Date: 15th March 2013 • World •Type: Article • Topic: ICT continuity

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